Privacy Policy
Welcome to our website
When you are active on our website or contact us, you sometimes share personal data. Dilightful handles this data with care and comply with the applicable laws and regulations. These laws are about the storage and use of your personal data.
In this Privacy Statement we explain which personal data we collect and use, and for what purpose. We recommend that you read this Privacy Statement carefully. This Privacy Statement applies to our website www.dianahenning.com and related websites and services.
This Privacy Statement was last amended: December 2022.
Personal data that we process
Dilightful processes your personal data because you use our services and/or because you provide this information to us yourself.
If you use websites and related services like social media that Dilightful offers, you can share personal data with us. We collect and use personal data that you, or your company, share directly with us. We will not use the personal data for purposes other than those described in this statement, unless you have given your prior consent.
Types of data collected
When you use our services, we may collect the following information:
• Personal identification data: name, surname, birthday information;
• Contact information: address, email, telephone number;
• Payment information; VAT number, Bank account number;
• Images that can identify you;
• Other information you voluntarily choose to share with us: social media accounts, login ID, IP address, feedback, history etc.
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at [email protected] and we will delete this information.
For what purpose and on what basis do we process personal data
Dilightful processes your personal data for the following purposes:
• Handling your payment;
• To be able to call or email you if this is necessary to carry out our services;
• To inform you about changes to our services and products;
• To deliver goods and services to you;
• Signing up and verifying / authenticating users of the services;
• Communication between Dilightful and website visitors;
• Drawing up and sending invoices;
• Spam prevention;
• Sending newsletters via email;
• Analysis of statistics and optimization of the services.
We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.
Automated decision making
Dilightful makes decisions based on automated processing on matters that may have consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Dilightful). Dilightful uses computer programs or systems like: Groove and Google for the website www.dianahenning.com.
How long we keep personal data
Dilightful does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. This period will also depend on your interactions with us. When we no longer need to keep your information, we will delete it. Of course you always have the right to request that we delete your data.
Invoices and quotations are deleted after the legal retention period of 7 years.
You can remove your data from my newsletter system at any time.
You have the right to view, correct and delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data.
Sharing personal data with third parties
Dilightful only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
This privacy statement only relates to the personal data that Dilightful processes for the points discussed in this agreement. Dilightful does not accept any responsibility or liability for (the operation and/or content of) websites or services of third parties.
Cookies, or similar techniques, that we use
Dilightful has technical and functional cookies. We use analytical cookies to study the behavior of visitors and to improve the website based on this. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. You can do this by emailing us at [email protected]. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. If you want to make use of your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to [email protected].
To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond in a timely manner, in accordance with the GDPR.
How we secure personal data
Dilightful has taken appropriate technical and organizational security measures to protect your personal data against misuse, unlawful or unauthorized use and loss.
All parties that process your data for us (sub-processors) or can view it (e.g. employees or hired workers) sign a processing agreement or confidentiality statement.
Dilightful takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.
If you feel that your data is not properly secured or there are indications of abuse, please contact us at [email protected].
